Support FAQ's
How are Saddlemen Products Special?
Custom aftermarket seats can be compared or described by comparing three characteristics: style, performance (comfort and fit) and craftsmanship. Saddlemen makes the best looking, most comfortable and highest quality seats available anywhere.
Why your motorcycle seat needs SaddleGel!
Without question SaddleGel is the most important breakthrough in motorcycle seating technology in decades. This amazing product will increase the amount of time you spend on your motorcycle, creating the comfort necessary to ride all day. Every type of riding is more enjoyable, from touring to dual sport, canyon carving to street cruising
How do I purchase Saddlemen products?
Saddlemen distributes its products through Drag Specialties for V-Twin applications and Parts Unlimited for metric applications. These two companies are dedicated to serving their customers and supporting the motorcycle industry.
How do I contact Saddlemen?
Our website is designed to provide you with up to date information about our products and company. If for any reason you cannot find the answer to your questions, please feel free to contact us.
How do I obtain warranty for my Saddlemen product?
Saddlemen warrants that its products are free of defects in material and workmanship for a period of one year. A lifetime warranty applies to SaddleGel, seat pan and seat backrest components.
How does Saddlemen’s special Satisfaction Guarantee for our deluxe Road Sofa touring seats apply?
Saddlemen offers a 48-hour trial period for our customers to evaluate our Road Sofa line of touring seats purchased directly from us.
How do I clean and take care of my Saddlemen products?
Cleaning and conditioning your Saddlemen™ Products
How do I resolve shipping damage?
Saddlemen makes every effort to design effective packaging to protect its products for shipment to its customers. Our seats and bags are carefully inspected prior to shipment from our facility to make sure they are perfectly made and packaged correctly.
