Saddlemen Privacy Policy

100% Satisfaction Guaranteed

We stand behind everything we sell. If you are not satisfied with your Saddlemen purchase, you can give us a call 1.800.397.7709 and we will work with you to find a solution.

Saddlemen’s guarantee doesn’t cover ordinary wear and tear or damaged caused by improper use or accidents.

If your item has a manufacturing defect in it’s materials or workmanship, you can return it at any time. See our limited warranty here. (http://www.saddlemen.com/service-center)

We care about how your personal information is used and shared. We take your privacy seriously.

Please read the following to learn more about our privacy policy. By visiting the Saddlemen managed domains (including, but not limited to, www.saddlemen.com) and websites or domain name, or any other linked pages, features, content, or application services offered from time to time by Saddlemen in connection therewith (collectively, the "Website"), submitting information, or using any of our services, you acknowledge that you accept the practices and policies outlined in this privacy policy (the "Privacy Policy").

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails
  • The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

All of our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

When you pay with PayPal, your credit card and bank numbers are never seen by Saddlemen, nor stored on our servers.

Do we use cookies?

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you do not accept cookies, you may not be able to use some portions of our Site such as our Shop By Bike Filter.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.saddlemen.com.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
www.saddlemen.com
17801 S. Susana Road
Rancho Dominguez, California 90221
USA
sales@saddlemen.com
800-397-7709

Always remember to review your Motorcycle Owner's Manual before you ride. Before each ride, take time to check all your equipment. Always wear an approved helmet, eye protection, long-sleeved shirt, long trousers, gloves and boots. Always be sure your bike is in first-class condition before riding. Keep it well-maintained and always outfitted in accordance with state and local laws. Every motorcycle rider should be aware of the limits of his or her skills, experience and abilities and in accordance with state and local laws. Beginners should be extremely cautious and allow extra time and distance for maneuvering and braking. Saddlemen encourages you to ride safely and respect the environment.

Saddlemen Motorcycle Seats and Components © 2017